The total passengers who traveled by air in the second quarter had increased to 135 lakhs when compared to the passengers who traveled in the first quarter which stood at 118 lakhs. This increase in the number of travelers has been welcomed with open arms, as it is a great improvement after the economic recession.
The largest chunk of air passengers flew with Jet Airways and its subsidiary JetLite with 35.28 lakh passengers. Kingfisher stood in the second place with 28.42 lakh passengers and the third place was occupied by Air India (domestic) with close to 23.69 lakh passengers choosing to fly with them. These official figures were released on Thursday.
Not to be left out from the race, IndiGo and SpiceJet came in fourth and fifth with 21.48 lakh and 17.7 lakh passengers respectively followed by GoAir who had 7.88lakh passengers flying with them. However due to lack of adequate aircrafts in their fleet Paramount just has 45,000 passengers who chose to fly with them.
Indian Airlines, in the month of June has services close to 45.04 lakh passengers who chose to fly with them, the report said. Also, JetLite and Jet Airways had combined passenger strength of 12 lakh people who chose to fly with them.
Thus in the second quarter the Jet airways and JetLite occupied 26.2 per cent followed by Kingfisher with 21.1 per cent and Air India (domestic) with 17.6 per cent of the share of carriers. IndiGo and SpiceJet were at 17.6 per cent and 13 per cent respectively and GoAir and Paramount were at 5.8 per cent and 0.8 per cent respectively.
The no frill airways, SpiceJet and IndiGo topped the list on the number of seats that were filled by the airlines and were at 88.5 per cent and 90.7 per cent respectively. Paramount came in third with 86.8 per cent followed by Kingfisher who was at 85.1 per cent and GoAir at 84 per cent and JetLite and Jet Airways at 83.6 per cent and 72.3 per cent respectively and lastly, Air India at 72.3 per cent.
Jet ite and Jet Airways has the maximum number of complaints logged against them. The statistics showed that close to 4 complaints were lodged per 10,000 customers in JetLite and 9.2 complaints per 10,000 for Jet Airways in the month of June. Air India was the only carrier who had the least number of complaints with 1 complaint for every 10,000 passengers.
A total of 1,673 complaints were received in total by these domestic airlines in June which took the industry average to 3.7 complaints for every10,000 passengers.


