The US state of Ohio has issued a ban on outsourcing government IT projects to offshore locations like India, citing security risk in addition to loss of jobs for locals. This move may adversely affect Indian IT industry, which earns more than 50% of its revenue from the US. There is also widespread concern that the ban may spread to other US states. Ohio is not the first state to ban offshore outsourcing. The state of New Jersey had earlier moved to block the same.
Ohio Governor, Ted Strickland has made scathing comments on offshore outsourcing in a recent order to the state agencies. The order says that purchase of offshore services has ‘unacceptable business consequences’, which includes ‘unacceptable data security, and thus privacy and identity theft risks’.
“There are pervasive service delivery problems with offshore providers, including dissatisfaction with the quality of their services and with the fact that services are being provided offshore,” says the order. “It is difficult and expensive to detect illegal activity and contract violations and to pursue legal recourse for poor performance or data security violations,” it continues.
The trigger for the ban order is the offshore outsourcing done by a Texas-based company Parago Inc. Parago was entrusted by the Ohio Department of Development to administer a rebate programme for new energy-efficient appliances. However, the company got the job done using call-center workers in El Salvador.
The doyen of the Indian IT industry, Infosys, has voiced its concern over the move. Kris Gopalakrishnan, CEO, Infosys, said, “This is raising a protectionist barrier. All governments tend to be worried about unemployment. Unemployment has not gone up. We need to look at a global perspective. We are working with governments. We must increase local recruitment. There has to be a balance.”
It is ironic that in 2007, Mr. Strickland, as the governor of Ohio, wooed India’s top IT company Tata Consultancy Services (TCS) to open shop in the state by offering $19 million in tax credits and incentives.



